Privacy Policy

Last Updated: December 2024

This Privacy Policy describes how censorqgbk B.V. ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website at censorqgbk.top or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Data Controller

censorqgbk B.V. is the data controller for the personal information we collect. Our business is located at Vijverweg 173, 1361 AK Almere, Flevoland, Netherlands. Registration Number: V652145028, VAT Number: NL631752014M06.

Data Collection

The data we collect includes personal information that you provide to us directly, such as when you make a reservation, contact us through our website, or sign up for our services. This may include your name, email address, phone number, and any messages or preferences you share with us. We also collect technical information automatically when you visit our website, including your IP address, browser type, device information, and how you interact with our site.

How We Use Your Information

We explain how we use your information to provide and improve our restaurant services. We use your personal data to process reservations, respond to your enquiries, provide customer support, and communicate with you about our services. We may also use your information to improve our website functionality, analyse usage patterns, and ensure the security of our systems. When you contact us, we use the information to respond to your requests and provide the services you've requested.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: contract performance when you make reservations or use our services, legitimate interests for improving our services and website functionality, and consent when you agree to receive marketing communications or cookies.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights and safety.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Reservation data is typically retained for accounting and customer service purposes for up to 7 years, whilst marketing preferences are kept until you opt out or we determine they are no longer needed.

Your Rights Under GDPR

As a data subject under GDPR, you have several rights regarding your personal information:

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request your data in a portable format
• Right to Object: You can object to certain types of processing
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyse site usage. For detailed information about the cookies we use, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings or our cookie consent tool.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data is primarily processed within the European Union. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, want to exercise your rights, or need to contact us regarding your personal data, please contact us at:

Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the supervisory authority in your EU member state.